Toll Free: (877) 404-5637

Direct Dial: (360) 331-5331

Mon-Fri, 9 AM - 5 PM PST

1:6 Scale Action Figure Specialist Since 1989

Terms of Business

March 1 2017

The Cotswold Collectibles website is provided as a service to our customers and by using it, and/or placing orders on our site, you agree that you understand, will abide by, and are bound by, our Terms of Business as listed here. From time to time there may be changes made to these terms as determined solely by Cotswold.

If you do not agree with any part of our listed terms, then you do not have permission to access the site. By using our site, you represent and warrant that you agree to the Terms of Business as currently stated and that you are of legal age to form a binding contract or have the consent of a parent or guardian who is of legal age.

Creating and Maintaining a Cotswold Website Account

When you create an account, and when you use it to make purchases, you warrant that you agree to our Terms of Business, that the information you entered is accurate, complete, and up-to-date. Errors in your account data can cause order or shipping delays, and lead to loss or additional expense, for which you will be responsible if your information is not up to date.

NOTE: If you have Pre-orders that have not shipped yet, and your shipping address or contact information has changed, please call or email our office about the change since your stored order will have the information you used at the time you placed the order.

We protect the information in your account, however you are responsible for maintaining the confidentiality of your account and password, including but not limited to restricting access to your computer or account. You are responsible for all activities undertaken and all obligations made by you or through your account, so guard your access information. Should you suspect any unauthorized use of your account, change your password immediately and notify us about your suspicions.

We reserve the right to refuse service or terminate accounts in our sole discretion.

Purchases and Payments

All prices quoted US Dollars.

By placing an order on this site you are guaranteeing that you have the legal right to use the payment method selected, that you are of legal age and capacity to form a binding contract, and that all information provided is accurate and up-to-date.

We use third party services to process your payment and occasionally to fulfill your order. By submitting your order, you grant us the right to provide the information to these third parties solely for the completion of your order.

We reserve the right to refuse any order placed. Occasionally we may limit quantities per order, per customer or per shipping address with or without prior notice. We will notify you should such a restriction apply to your order, or if there are any other exceptions that mean we cannot fulfill your order as submitted.

To protect your investment, we strongly recommend that you choose insurance at checkout. Whether or not insured, some shipments may require signatures for delivery in our sole discretion.

If we suspect fraud or an unauthorized or illegal transaction, the order will be cancelled. In our sole discretion we may or may not attempt to notify the account submitting the order.

Typographical Errors, Changes and Corrections

We make every effort to provide correct details and prices, however any information or offers on our website are subject to changes, or correction of errors, without notice. We will contact you should an error or change affect an order you have submitted. We reserve the right to cancel affected orders whether or not your order was confirmed and whether or not your credit card  or Pay Pal account has been charged. If a charge has been made, we will make an immediate refund for the cancelled item.

Much of the product information, and most images, are provided by the manufacturers and have not been independently verified by us. Often the photos are of prototypes and the final production may have some differences. Should we become aware of any significant changes or discrepancies that affect an order you placed, we will let you know.

Taxes

Our cart automatically charges and withholds the applicable sales tax for orders to be delivered to addresses within Washington. For orders shipped to other states (or other countries as noted below), you are solely responsible for all sales taxes or other taxes. 

Important Purchase Information for International Customers:

The shipping charged for your order is for delivery only. Any Customs Duties, Fees or Taxes (such as VAT or GST) are not included, and if charged by your country, must be paid separately by you. Should you refuse to pay these fees and if there is a fee to return your order any such charges paid by us will be deducted from your refund and any damage incurred during the return will be your responsibility.

Site Content

The Cotswold website as a whole, our images and other information contained on this website is offered solely for personal, non-commercial use, unless a specific permission has been granted.

We make every effort to protect the reliability and safety of our website, however are not responsible for any personal injury or property damage of any nature resulting from accessing this site.

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site or for any damage or loss that should be sustained at a third party site.

Access to the site at all times is not guaranteed. From time to time changes will be made in the site. We will appreciate being notified if you experience any errors or defects while using our website. In our sole discretion we will evaluate and act on such reports.

These terms are governed by the laws of the State of Washington, U.S.A., without regard to conflicts of laws principles, as if this were a contract wholly entered into and wholly performed within the State of Washington. You hereby consent to the exclusive jurisdiction and venue of courts in the Island County, Washington, U.S.A., for all disputes arising out of or relating to accessing the Cotswold Collectibles website.