Ordering & Payment Options

You can place your order right here on our website using our shopping cart. Either browse through the sections of interest and add items as you spot them, or use the search and enter items numbers from our newsletter for quick ordering.

If you have difficulty with our website, or prefer off-line ordering, here are some other choices:

♦ Call in your order on our toll free number (see our office hours below)
♦ Download and print an order form that you mail or fax to us
♦ E-mail your order (but be sure to NEVER put all of your credit card details in one E-mail).

If you are not using our web shopping cart, please list your order by item numbers and brief description. That will greatly speed up service. It may also be a good idea to call to check stock availability before ordering.

If you are paying by check or money order, items you have reserved will be held for 7 working days only and then returned to stock if payment has not arrived. We appreciate the courtesy of notification if you decide to cancel your order.

Please provide a telephone number and your full name when ordering by mail, fax or E-mail and be careful to mark any duplicate transmissions. Shipping cannot be refunded for orders accidentally double-shipped.

Payment
You may pay by Visa, MasterCard, Discover, money order or personal check, made payable to "Cotswold Collectibles, Inc." (personal check orders are held for 2 weeks). Deliveries to WA addresses, add 8.4% sales tax.

We are happy to accept international orders and recommend using a credit card whenever possible as the easiest way to manage currency conversion. We also accept International Money Orders in US Dollars.

Note: Each order must be at least $25.00 (before shipping) to be processed.

For written orders, send to:
By mail: P.O. Box 716, Freeland, WA 98249
By UPS: 5550 Vanbarr Pl, Freeland, WA 98249
(please note: This is our office and warehouse. It's not a traditional "store" but we are happy to arrange a visit. Call for an appointment.)
By E-mail: cotswold@whidbey.net
By fax: 360 331-5344

Telephone & Office Hours
Our office is open Monday through Friday from 8:30 a.m. to 5:30 p.m. Pacific Coast Time (we are near Seattle). Our voice mail comes on if all our phone lines are busy and when we are closed.

Call toll free in the US at (877) 404-5637 or dial direct (360) 331-5331.


Discounts and Sale Events

We have regular specials that coincide with our newsletter mailings. To see the current sale items select "Specials" from the title bar on the home page. We also usually have a one-day Wednesday special each week. We encourage you to add your name to our Wednesday News-by-email list to receive a notice of this special. Sign up for this using the link on the title bar of the homepage, too.

Elite Quantity Discounts
The Elite Brigade is Cotswold's own 1:6 figure and equipment brand. When you buy multiples of the same Elite item you can save:

Item Discounts
♦ Any 3 of the same item number: Take off 10%
♦ Any 12 of the same item number: Take off 25%

Figure Category Discounts
♦ Any 3 (or 12+) complete nude figures
♦ Any 3 (or 12+) dressed figures or
♦ Any 3 (or 12+) uniform sets are treated as "the same item number"

In most instances the shopping cart will automatically calculate Elite discounts for you.

Dragon Figure Discounts
When you order 3 or more Dragon figures, in stock, and at their regular price, we apply a 10% discount for you! It does not show up as discounted in your shopping cart, but we will take it off your total when your order is entered!

Note: Discounts apply to regular prices (not sale or already discounted prices) and only one discount or special offer applies at a time.


Shipping

In-stock orders usually leave within 3-5 days of confirmed payment (excluding weekends). If your order has an urgent deadline it can be shipped the same day if we have the order by noon Pacific Time (the next day, if taken after 12 noon). A $10 service fee applies to this service.